FAMILY RECIPE

Refund Policy

Last updated: July 30, 2026

We want the dinner cards to earn their keep. If they don't, getting your money back should be simple — and it is.

The 14-day promise

You can get a full refund of your $29 — plus any tax you were charged — within 14 days of your first dinner card, no questions asked. The clock starts when the first card reaches you, not when you pay, so filling in your form at your own pace never costs you the guarantee.

If your first card never arrives

You can get a full refund at any time, with no time limit. If we stop delivering partway through your 14 nights, you're entitled to a refund for the nights we didn't deliver.

How to ask

Send one email to support@mykitchen-labs.fit from the address you used to buy, and say you'd like a refund. You don't have to explain why. You can also request it directly through Creem using the link on your receipt. That's the whole process.

How the refund is paid

Because a request inside the window qualifies, we approve it and Creem processes the refund back to your original payment method. That can take up to 14 days to complete, and your bank or card issuer may take a little longer to post it to your account.

After the window

14 nights of dinner cards is a one-time $29 charge — there's no subscription and nothing renews, so there's nothing to cancel. If something goes wrong with your purchase later, still write to us — we'd rather make it right than leave you unhappy. This guarantee is on top of any rights you have under law or through Creem if the cards aren't delivered as described.

Contact

Questions about a refund? Write to support@mykitchen-labs.fit.